Disconnected tools can slow service and frustrate customers. The new Queues app in Microsoft Teams addresses this by routing and organizing incoming chats, helping teams respond faster and more effectively. Read the blog to see how the app enables better customer experiences and improves internal workflows. For tailored implementation guidance, contact Summit V today.
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Businesses are saving millions by modernizing identity management with Microsoft Entra Suite. The Forrester Total Economic Impact™ report quantifies real-world results, from reducing licensing and infrastructure costs to boosting security and efficiency. Download the report to see what your ROI could look like, and contact Summit V to start your complimentary ROI assessment.
In today's business landscape, you should expect timely, tailored support. This video highlights how one of the world's largest education providers uses Microsoft Teams live chat to streamline service and boost engagement. Watch the video to see how Teams helps simplify customer interaction and increase satisfaction. For personalized advice, contact Summit V to explore how Teams can improve your service delivery.
This Register article explores whether AI-driven remediation could fundamentally change the role of cybersecurity teams. It highlights both the promise and limitations of automation in security operations. Connect with Summit V to discuss how AI can responsibly support modern security strategies.
This Constellation Research article outlines the top enterprise technology trends expected to shape 2026, spanning AI, SaaS, data, and business operations. Reach out to Summit V to explore how these trends could influence your technology roadmap.
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AI adoption becomes meaningful when it solves real business challenges. This video demonstrates how Microsoft Copilot's Researcher and Analyst Agents enhance productivity by streamlining data collection, analysis, and insight generation. Watch the video for a firsthand look at how these agents work and contact Summit V to discuss how Copilot can support your team's unique goals.
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As networks expand and threats grow in speed and sophistication, traditional perimeter-based defenses can't keep up. This infographic, "The New Zero Trust Guide for CISOs: Perimeter-free Security for the Age of AI-accelerated Threats," explains how a Zero Trust approach strengthens security through continuous verification, least-privileged access, and real-time AI-powered automation. View the infographic to learn how Zero Trust enables a safer, more resilient enterprise, and contact Summit V for guidance on building your Zero Trust roadmap.
Agentic AI is changing everything about access control. This article lays out the gaps in human-centric IAM systems and introduces concepts for a new AI-aware identity model. Read the article, then connect with Summit V to assess how future-ready your IAM really is.
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Explore how enterprise infrastructure will evolve — and what it means for adaptability, resilience, and ops agility. A valuable guide for anyone shaping IT strategy over the next 12-24 months. Read the article and connect with Summit V to evaluate your roadmap.
Organizations are scaling AI quickly. How many agents per employee is too many? The Work Trend Index report explores the concept of the human-agent ratio and why getting it right is critical to maximizing productivity without overloading teams. Download this report to understand how businesses are balancing efficiency and oversight. Contact Summit V for strategic guidance on leading your own AI transformation.
The rapid rise of AI has reshaped the threat landscape, and modern security must evolve with it. This eBook explores how Microsoft delivers end-to-end protection by uniting Zero Trust and AI to secure data, applications, and infrastructure everywhere. Download the eBook for practical insights and contact Summit V to discuss implementing a comprehensive, AI-powered security framework for your business.
As AI agents become more central to workplace productivity, leaders must rethink how to integrate them alongside human talent. This blog post explains how Microsoft 365 Copilot is designed for the era of human-agent collaboration, supporting everything from task execution to creative brainstorming. Read the blog to see how Copilot enables organizations to scale productivity through intelligent teamwork. Contact Summit V to discuss how to prepare your business for agent-supported workflows.
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This article, from Bernard Marr, explores seven critical shifts in cybersecurity, including generative AI threats, quantum encryption risk, and regulatory pressure. A must-share for any CIO or security-focused leader. Check it out — and reach out to Summit V to discuss what's most relevant for your team.
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As organizations expand their digital footprint, maintaining secure and seamless access across users, apps, and devices is a constant challenge. This customer story shows how Microsoft Entra Suite bridges identity and network access, enabling organizations to reduce complexity, strengthen protection, and empower users with frictionless experiences. Read the story to see how connected security delivers agility and confidence. Contact Summit V to discuss how unified identity and network solutions can strengthen your organization's Zero Trust strategy.
Cybersecurity News outlines a strategic approach to protecting digital environments in 2026. The article covers the importance of zero trust, automated threat response, and adaptive identity management. A must-read for anyone leading IT or risk functions. Review the playbook today and then connect with Summit V to assess your readiness.
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2026 will be shaped by fast-moving developments in AI, personalization, sustainability, and the future of work. This article from futurist Bernard Marr outlines five business-critical trends organizations must prepare for along with insights to help you stay ahead of the curve. Read the article to understand what's coming and how to align your strategy. Contact Summit V to explore how we can help you adapt and lead through change.
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Thanks to all our customers and business partners for an amazing 2025. Happy New Year! Summit V wishes you and yours all the best.
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This analyst report quantifies the total economic impact (TEI) of Microsoft 365 for Business, including productivity improvements, reduced technology costs, and security savings. Download the report for detailed insights, and contact Summit V to evaluate how Microsoft 365 can support your ROI goals.
Managing security across multiple identity and network tools increases complexity and risk. The eBook, "Secure Employee Access in the Age of AI," reveals how unifying these access controls streamlines collaboration, reduces costs, and strengthens security posture. Download the eBook and connect with Summit V for guidance on creating a more cohesive security strategy.
Organizations are integrating Copilot, but only some are maximizing its real business value. This blog shares how a group of leading firms is doing just that by adopting AI agents and shifting their approach to work. Read the blog to see their strategies, results, and what your business can do next. Contact Summit V for practical guidance on using Copilot to meet your goals.
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Organizations are moving from perimeter defense to intelligent, identity-driven security. The infographic, "The New Shape of Zero Trust," presents Microsoft's AI-ready Zero Trust framework and shows how to apply it across identity, data, endpoints, and applications for continuous protection. View the infographic and reach out to Summit V for practical guidance on adopting Zero Trust.
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Cyber threats are evolving, and so is the technology used to stop them. This article recaps the most urgent cybersecurity trends presented at the RSA Conference 2025 — from next-gen identity protection to secure AI deployment. Read it for insight into what matters most right now in security strategy and how to prepare for what's ahead. Then contact Summit V to talk through how your team can act on these trends.
Strategy and execution are only as strong as the insights that guide them. This article outlines how your company can use location intelligence to find operational efficiencies, drive customer engagement, and outmaneuver competitors. Read it for practical examples of what's possible when location is factored into the equation. Connect with Summit V to discuss how a location-aware strategy could improve your results.
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AI is transforming business strategy, although few firms are capitalizing on its full potential. This Microsoft report outlines 5 traits of high-performing "Frontier Firms" — early AI adopters who are redefining productivity and growth. Download the report to benchmark your firm and contact Summit V to discuss where your AI journey goes next.
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Managing identity and access has never been more complex. The blog tutorial, "What Is Microsoft Entra?", outlines how Microsoft Entra unifies tools for identity, access, and permissions management in a single, comprehensive approach. Read the blog to see how Entra simplifies IAM for your organization, and contact Summit V for personalized guidance on putting Microsoft Entra to work for you.
How do you free up more time for services that matter? Kent County Council answered that question by deploying Microsoft 365 Copilot. This customer story outlines how they reduced the administrative burden of emails and meeting prep, allowing staff to shift focus back to community-facing work. Read the story for a real-world view of what AI assistance can do, and reach out to Summit V to discuss Copilot solutions for your team.
Hybrid work and AI adoption are creating new access challenges that legacy tools can't solve. The eBook, "Secure employee access in the age of AI," explores why unifying identity and network access is essential for stronger security, better user experiences, and accelerated Zero Trust adoption. Download the eBook for strategies to rethink your access approach, and connect with Summit V to discuss how to apply them in your organization.
As AI transforms how organizations operate, leaders like you are under pressure to redesign not just tools, but the very structure of your business. This blog post offers a high-level view into the decisions CEOs must make to evolve into a Frontier Firm. Read the blog to explore this emerging business model and connect with Summit V to discuss how your firm can lead, not lag.
Siloed identity and network tools leave gaps that attackers exploit, and employees experience through clunky sign-ins. The article, "Reimagine Secure Access With a Unified Approach," shows how consolidating access management strengthens security, improves employee experience, and reduces cost. Read the article to see the benefits of unification, and contact Summit V to discuss how to take the next step.
Securing, Defending, & Building Cyber Resilience
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